{"id":3567,"date":"2021-07-21T10:22:18","date_gmt":"2021-07-21T10:22:18","guid":{"rendered":"https:\/\/bmbpack.com\/pre-and-after-sales\/"},"modified":"2025-09-23T08:11:41","modified_gmt":"2025-09-23T08:11:41","slug":"pre-post-venta","status":"publish","type":"page","link":"https:\/\/bmbpack.com\/es\/pre-post-venta\/","title":{"rendered":"Pre y Postventa"},"content":{"rendered":"\n
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Instalaci\u00f3n<\/strong><\/strong><\/h2>\n\n\n\n

Antes de la entrega, cada m\u00e1quina se prueba al 100% para confirmar la soluci\u00f3n t\u00e9cnica propuesta, los materiales de envasado y el rendimiento.<\/p>\n\n\n\n

Consideramos la puesta en marcha como una extensi\u00f3n de la producci\u00f3n, que debe realizarse con la misma meticulosidad y atenci\u00f3n al detalle: por eso, las instalaciones tambi\u00e9n son gestionadas por personal de BMB capacitado, competente y fiable. Este enfoque completa el suministro y permite que las m\u00e1quinas ofrezcan el m\u00e1ximo de sus prestaciones.<\/p>\n\n\n\n

Disponemos de sistemas de conexi\u00f3n remota con acceso directo a nuestras m\u00e1quinas para ofrecer soporte t\u00e9cnico a nuestros socios en todo el mundo directamente desde nuestros puestos de trabajo.<\/p>\n<\/div>\n\n\n\n

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Mantenimiento<\/strong><\/h2>\n\n\n\n

El buen funcionamiento de las m\u00e1quinas a lo largo del tiempo depende de la calidad del mantenimiento; por ello, nos comprometemos a acompa\u00f1ar al cliente, ofreci\u00e9ndole asistencia y valorizando la inversi\u00f3n realizada al elegir nuestros productos.<\/p>\n\n\n\n

Ofrecemos a nuestros clientes mantenimiento ordinario y extraordinario de las m\u00e1quinas, bombas e instalaciones de aspiraci\u00f3n al vac\u00edo.<\/p>\n\n\n\n

Es posible crear paquetes personalizados de mantenimiento preventivo programado, en los que, de com\u00fan acuerdo con el cliente, se establecen las fechas y la frecuencia de las intervenciones.
De este modo, el cliente se libera de la preocupaci\u00f3n del mantenimiento y de las paradas inesperadas, ya que las m\u00e1quinas son monitorizadas peri\u00f3dicamente directamente por el personal de BMB.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Asistencia<\/strong><\/h3>\n\n\n\n

BMB se encarga del servicio postventa tanto de forma presencial, a trav\u00e9s de sus t\u00e9cnicos internos y socios comerciales, como a distancia. Nuestro centro de asistencia ofrece soporte t\u00e9cnico tambi\u00e9n para diagn\u00f3stico remoto: nuestras m\u00e1quinas est\u00e1n equipadas con las m\u00e1s modernas tecnolog\u00edas de la Industria 4.0, que permiten monitorizar, mediante conexiones privadas y seguras, el estado de la m\u00e1quina desde cualquier parte del mundo y en cualquier momento, o recibir directamente en su tel\u00e9fono mensajes informativos sobre las condiciones operativas de la m\u00e1quina.<\/p>\n\n\n\n

La delicada fase de la asistencia debe confirmar que la elecci\u00f3n de nuestros productos ha sido acertada, y trabajamos con todas nuestras fuerzas para mejorar la fiabilidad de las m\u00e1quinas, intentando prevenir cualquier incidencia, ya que conocemos bien el coste de un imprevisto.<\/p>\n\n\n\n

En caso de que nuestro cliente experimente un problema, nuestros t\u00e9cnicos cualificados est\u00e1n siempre preparados y atentos para ofrecer la mejor soluci\u00f3n en el menor tiempo posible; intervenimos de inmediato para garantizar la plena eficiencia del sistema, de la cual depende su \u00e9xito.<\/p>\n<\/div>\n\n\n\n

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Repuestos y Consumibles<\/strong><\/h3>\n\n\n\n

Todos los componentes de los productos BMB est\u00e1n catalogados con c\u00f3digos y descripciones, y se proporciona una lista de los mismos en formato impreso y digital al momento de la compra para facilitar su identificaci\u00f3n por parte del usuario.
La red de distribuidores BMB est\u00e1 capacitada para identificar y pedir con rapidez todas las piezas de repuesto.<\/p>\n\n\n\n

Nuestros t\u00e9cnicos est\u00e1n altamente formados y cualificados para brindarle asistencia durante la fase de compra y sustituci\u00f3n de las piezas, ofreciendo tambi\u00e9n servicios de entrega expr\u00e9s directamente en el lugar de uso.<\/p>\n\n\n\n

Nuestra experiencia no se limita a los equipos y repuestos, sino que se expresa tambi\u00e9n a trav\u00e9s de una propuesta completa de films, bolsas, bandejas y materiales pl\u00e1sticos para el envasado.<\/p>\n<\/div>\n<\/div>\n\n\n\n

<\/div>\n","protected":false},"excerpt":{"rendered":"

Instalaci\u00f3n Antes de la entrega, cada m\u00e1quina se prueba al 100% para confirmar la soluci\u00f3n […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3567","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPre y Postventa - 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